Raizner Law has filed a hail damage insurance lawsuit on behalf of a Texas apartment complex owner against Houston Casualty Company, QBE Insurance Corporation, Aspen Specialty Insurance Company, Hiscox Incorporated, Westchester Surplus Lines Insurance Company, Underwriters at Lloyd’s London, Internal Insurance Company of Hanover SE, Alterra Excess & Surplus Insurance Company, Interstate Fire & Casualty Company, RSUI Indemnity Company, and Engle Martin and Associates (collectively “the insurers”).
Two Hail Storms Damage Apartment Complex
On December 27, 2015 and again on May 10, 2016, a hail storm swept through Hurst, Texas and caused significant damage to the plaintiff’s property. The hail storm caused extensive damage to the apartment complex’s roof that was so extensive large sections of shingles were missing from the roof systems. In response to the damage, the plaintiff has made numerous repairs to the roof and tarped large sections of the roof to mitigate damages. Unfortunately, the interior damages continue because of roof leaks due to the insurers’ low ball estimate and failure to pay the claim.
Upon discovering the damage, the plaintiff filed an insurance claim with the insurers. In response to the claim, the insurers assigned the claim to Engle Martin who in turn assigned the claim to internal adjusters. The adjusters were improperly trained and failed to perform a thorough investigation of the claim, spending an inadequate amount of time inspecting the plaintiff’s property. The damages the adjuster included in the report were grossly undervalued and did not allow for adequate funds to cover the cost of repairs for all damages sustained. The adjusters failed to perform any of the industry standard tests for hail and wind damage during their inspections. For example, the adjusters neither conducted test squares nor did the adjusters perform brittleness tests.
As a result of the mishandling of the plaintiff’s claim, the plaintiff has experienced a delay in fully repairing the property, which has caused additional damages. To this date, the plaintiff has yet to receive the full payment it is entitled to under its policy. The majority of the apartment units at the property continue to leak from the wind and hail damaged roofs. The adjusters handling the claim refused to consider any interior damages when conducting their inspection of the property, failing to inspect the interior of the apartment complex.
Violating Texas Insurance Law
The insurers and the third party adjusting firm handling the claim violated numerous sections of the Texas Insurance Code. Our client alleges they failed to perform to a prompt, fair, and equitable settlement of a claim, misrepresented the policy under which they afford property coverage to the plaintiff, and denied a claim without conducting a reasonable investigation.
Get Help With Your Hail Damage Insurance Claim
At Raizner Law, our insurance attorneys believe that if you pay regularly pay your premiums, you deserve full protection under your policy. We know all of the bad faith tactics insurance companies employ to avoid paying out on claims and we can help you obtain complete compensation. Contact us today to schedule a free consultation to discuss your hail damage insurance claim.